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If you have any problems just send us an E-mail to support@lansrad.com or contact us in the Clarion Third-Party newsgroup.
Other troubleshooting tips may be added here as needed.
Tip #1
Problem Reported:
After installing ProPath and adding the global extension to my app I am getting the following error:
ASSERT: %FixClassName: Cannot find class ProPathFolderClass
Solution:
Assuming a correct and complete install, most likely you need to refresh the ABC classes. Clarion normally refreshes the classes when the IDE starts, but if you had Clarion running and manually registered the template, this may have not happened.
Go into the Global Properties and click the button that says Refresh Application Class Builder Information. This will refresh the ABC classes and make the ProPathFolderClass visible to the template.